Returns & Exchanges
At Rebel Thread Designs, I want you to love your purchase. If something isn’t quite right, here’s how I handle returns and exchanges:
General Items
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Returns: You may return your holster within 7 days of delivery for a refund.
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Exchanges: You may exchange your holster for a different size, style, or color within 30 days of delivery.
Custom Items
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All custom or personalized items are final sale and cannot be returned or exchanged.
Condition of Returned Items
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Items must be in their original, unused condition.
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Buyer is responsible for return shipping costs unless the item arrived damaged or defective.
How to Start a Return/Exchange
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Contact me at [your email/contact form link] with your order number and request.
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I’ll provide instructions for shipping the item back.
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Once received, I’ll process your refund or send out your exchange.