Returns & Exchanges

At Rebel Thread Designs, I want you to love your purchase. If something isn’t quite right, here’s how I handle returns and exchanges:

General Items

  • Returns: You may return your holster within 7 days of delivery for a refund.

  • Exchanges: You may exchange your holster for a different size, style, or color within 30 days of delivery.

Custom Items

  • All custom or personalized items are final sale and cannot be returned or exchanged.

Condition of Returned Items

  • Items must be in their original, unused condition.

  • Buyer is responsible for return shipping costs unless the item arrived damaged or defective.

How to Start a Return/Exchange

  1. Contact me at [your email/contact form link] with your order number and request.

  2. I’ll provide instructions for shipping the item back.

  3. Once received, I’ll process your refund or send out your exchange.